Shopping FAQ's

If you don't find your answer on this page, contact us! We are more than happy to connect.

kbojewelry@gmail.com

How long will it take to receive my jewelry?

Every piece of jewelry is handmade by me (Kathleen). Please allow 5- 7 days for your item to be made before it is shipped. If you would like your order completed in a shorter amount of time, please reach out. I will do my best to accommodate your request.

Shipping options and timelines are listed at checkout. Please be patient as our postal services are overwhelmed due to Covid-19, so there may be a slight delay.

2

What materials do you work with?

My favourite material to work with is sterling silver, although I also work in gold (by request), gold-fill & brass. I use an assortment of gemstones too!. All the materials I use are sourced ethically and locally (when possible). I love supporting stores and suppliers within my community and small businesses when I travel too! I find this impacts my community & planet in a positive way!

3

Can  I get a custom piece of jewelry made?

YES! I LOVE making custom jewelry! It is my absolute favourite! Please email me with your ideas, timeline & budget. 

4

Do you  do wholesale?

Yes, I do! Please contact me for details & include a little bit about your business!